Next Steps Series – The Next Generation: A Different Take on the Generations
The Next Steps Series: The Next Generation – A Different Take on the Generations course explores generational differences in the workplace and their impact on communication, leadership, and collaboration. It provides insights into how evolving expectations and perspectives shape today’s workforce.
CPE Credit
1.0 Hours
DELIVERY METHOD
Self-Study (On Demand)
LEVEL
Intermediate
PREREQUISITES
At least one year managerial experience
PRICING
$119.50 per year
Course Description
The Next Steps Series: The Next Generation – A Different Take on the Generations course examines how generational dynamics influence workplace interactions, leadership approaches, and organizational culture. This course focuses on understanding the characteristics, values, and expectations of different generations and how these factors affect communication and collaboration.
Participants will explore how generational perspectives are evolving and how traditional assumptions may no longer fully apply. The course highlights strategies for engaging and managing a multi-generational workforce while fostering inclusion and adaptability.
Through practical insights, this course helps professionals better navigate generational differences and build more effective working relationships.
What You’ll Learn
By the end of this course, you will be able to:
- Identify key characteristics and expectations of different generations in the workplace
- Recognize how generational differences impact communication and collaboration
- Distinguish evolving trends that challenge traditional generational assumptions
- Apply strategies to engage and manage a multi-generational workforce
- Identify approaches to improve teamwork and workplace effectiveness across generations
Who This Course Is For
This course is designed for:
- Managers and team leaders
- HR and organizational development professionals
- CPAs and business professionals working in team-based environments
- Leaders managing multi-generational teams
- Professionals seeking to improve communication and collaboration
Key Topics Covered
- Generational differences in the workplace
- Evolving perspectives across workforce generations
- Communication styles and expectations
- Leadership approaches for multi-generational teams
- Challenging traditional generational assumptions
- Strategies for engagement, collaboration, and inclusion
Why This Course Matters
Workplaces today include professionals from multiple generations, each bringing different expectations, communication styles, and perspectives. Understanding these differences is essential for effective leadership, collaboration, and organizational success.
This course helps professionals move beyond stereotypes and develop practical strategies for working more effectively across generations. By improving communication and engagement, organizations can strengthen teamwork and adapt to an evolving workforce.
For additional guidance on workplace trends and workforce dynamics, refer to the U.S. Department of Labor resources:
You may also explore more courses in this area through our Personnel / Human Resources CPE courses to strengthen your workplace communication, team engagement, and people-management skills.
Pricing & Access
$119.50 per year — Unlimited CPE Access
When you enroll, you receive full access to all courses in our catalog for one full year, including this course and every other available offering.
Unlike many CPE providers, we do not charge by the credit hour and we do not impose course expiration dates. Once you’re enrolled:
- All courses are included — no per-course or per-credit fees
- Your access lasts for a full year from your enrollment date
- Your completed course certificates remain available in your portal
- You can complete courses at your own pace, on your own schedule
This single annual enrollment gives you the flexibility to earn CPE hours when you need them — without worrying about expiring credits or additional costs.
Frequently Asked Questions
Is this course NASBA-compliant?
Yes. This course meets NASBA CPE requirements.
How is the course delivered?
On-demand, self-study format with quizzes for knowledge checks.
Can I complete this course at my own pace?
Yes. You may start, stop, and resume the course as needed.
